One-click reminder
From the invoice, eKo prepares an email with the reminder letter and the invoice to pay attached.
Payment reminders
Your invoices, paid on time.
Overdue invoices spotted automatically, reminders sent by email or by post, three reminder levels: eKo helps you collect what your customers owe you.
What you can do
Payment reminders: the essentials.
Three reminder levels
Overdue invoices are sorted from the 1st to the 3rd reminder, then out of cycle beyond that: nothing slips through.
Batch reminders
Select several invoices and generate all the reminder letters as PDFs, ready to print and post.
Customised reminders
Labels, minimum amount and the email template of each reminder can be customised in the settings.
SEPA direct debit
Record a customer's bank details and SEPA mandate by simply importing their IBAN as a PDF or an image.
Payment terms
Number of days, net, end of month or end of ten-day period, plus an optional discount to reward early payment.
In practice
Less time chasing payments.
As soon as an invoice is past its due date, it joins the list of invoices to chase. From the invoice, the Remind button opens an email with the reminder letter and the invoice attached; every reminder stays visible on the document.
For reminders by post, filter reminders by level, select the invoices concerned and generate all the letters at once. Labels, minimum amount and the email template of each reminder can be customised in the settings.
To limit late payments upstream, set your payment terms and offer a discount for early payment. With a SEPA mandate saved on the customer record, your subscriptions can be collected automatically.
Frequently asked questions
Your questions, our answers.
How many reminder levels does eKo offer?
Three reminder levels for unpaid invoices. Beyond the third reminder, invoices stay visible in the Out of cycle category.
Can reminders be sent by post?
Yes. eKo generates the reminder letters for the selected invoices in one go, as PDFs ready to print.
How is this different from bank reconciliation?
Reminders are for chasing invoices that are not yet paid. Bank reconciliation matches your bank transactions with paid invoices and records the payments.