Field teams
The management software for field teams.
Technician scheduling, jobs on smartphone, photos, signatures and PDF reports: your mobile teams work paper-free, and everything comes back into eKo to be invoiced.
Day to day
Your day, with eKo.
Who is it for?
Operations manager or owner of a company with 3 to 50 technicians, installers or agents who work at customers' premises.
Before eKo
- Schedules kept on a whiteboard or a spreadsheet
- Paper job sheets lost or unreadable
- Jobs completed but never invoiced
- Technicians calling the office for every piece of information
What changes
- Zero paper: everything is entered in the field.
- Every completed job gets invoiced.
- The office knows in real time where the teams are.
The workflow in eKo
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1
The job is scheduled in the calendar of the technician with the right skills.
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2
On their smartphone the technician sees where, when and what for; Waze guides them to the customer.
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3
On site they fill in the job form, take photos and get the customer's signature.
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4
The PDF report is generated automatically and saved on the customer record.
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5
The office invoices the completed job with no re-keying, and tracks each person's time.
Frequently asked questions
Your questions, our answers.
Do technicians have a mobile app?
Yes, eKo Intervention runs on smartphone and tablet: technicians check their schedule, fill in their forms, take photos and get the customer's signature.
Which documents are generated after a job?
eKo automatically generates the job report or certificate in PDF from the information entered, with photos and signature, and saves it on the customer record.
Can time be tracked per technician?
Yes. Time spent is tracked per job and per team member, so you can invoice accurately and measure profitability.
Other trades