Customer story: MAG ELEC

MAG ELEC chooses eKo

Question 1. In which country is your company based?

France

Question 2. Could you introduce your company?

MAG ELEC is a general electrical contractor for private and business customers.

• Electrical work in houses
• Electrical work in apartment buildings
• HVAC electrical work, the company's main speciality
• Low-voltage electrical work
• Electric vehicle charging points

And all small electrical jobs in general.

Question 3. What were the main challenges you faced before adopting eKo?

Wasted time, no administrative filing; customer reminders now go out automatically, and time is saved when drawing up quotes.

Question 4. Have you noticed any time or efficiency savings since implementing eKo?

A quote that turns into an invoice in a single click.
A customer reminder that informs us of a late payment.

Question 5. How has eKo influenced your customers' satisfaction and the quality of your services?

Our quotes are much easier to read.

Question 6. What advice would you give to other companies considering adopting a CRM/ERP solution like eKo?

Significant time savings in administrative management.
Simplified administrative management of the business.
Analytical reporting on our jobs.

Question 7. BONUS: In your dreams, if eKo were to develop one great feature, what would it be?

A VOICE recording solution for creating documents.

To conclude…

What rating (from 1 to 5 ⭐) would you give eKo?

⭐⭐⭐⭐⭐
Convinced? Now it's your turn to try eKo.

MAG ELEC is a general electrical contractor working for private and business customers.

Customer story translated from French.

MAG ELEC
38 rue de la Charmille
57530 LES ETANGS
Phone: 07 88 96 30 55