SME Packages: how the digitalisation support programme for Luxembourg SMEs works

The SME Packages programme

“The SME Packages programme is a state business performance programme funded by the Ministry of the Economy at 70% of eligible costs, which must be between €3,000 and €25,000 excluding VAT.”

It is run jointly by the House of Entrepreneurship of the Chamber of Commerce and by the Chambre des Métiers, with the support of the Ministry of the Economy. It comes in several strands, including the Digital strand (websites, management systems, e-invoicing): details are available on Guichet.lu.

Which businesses are eligible?

To be eligible, the business must in particular:

• have its registered office in Luxembourg;
• employ fewer than 250 people (FTE);
• have a turnover below €50 million or a balance sheet total below €43 million;
• hold a valid business permit.

How does an application work?

1. First contact: the business contacts the House of Entrepreneurship or the Chambre des Métiers (depending on its activity), which analyse the situation and define the package with it.
2. Quotes: the business requests two separate quotes from different providers.
3. Application: it is submitted via MyGuichet.lu, always before the project starts. The ministerial decision usually arrives within 6 to 8 weeks.
4. Implementation and assessment: once the project is completed, the House of Entrepreneurship or the Chambre des Métiers confirms it was carried out properly, then the Ministry of the Economy pays the aid.

Who should you contact?

The House of Entrepreneurship and the Chambre des Métiers are the only official points of contact for the procedure, eligibility conditions and submission of the application via MyGuichet.lu.

eKo, the business management and e-invoicing software designed in Luxembourg by Conselio, remains available for any question about the software itself.