Why adopt electronic signatures?
The electronic signature is a further step towards the digitalisation of businesses.
It is a major technological development that is impossible to escape, so rapidly is it spreading. The electronic signature is a significant advantage for any organisation, and we are going to see why.
Speed up and streamline the sales cycle
There is nothing more tedious than administrative tasks. It is laborious, boring work that wastes a great deal of time.
Until now, contracts were signed in three different ways:
• Rushing to the customer's premises to get them to sign the contracts.
• Sending the contracts by post and waiting for the customer to deign to sign and return them.
• Sending the contracts to the customer by email, waiting for them to print, sign and scan them and send them back by email.
These methods waste considerable time, as a contract could take several days, or even several weeks, to be approved.
One of the many advantages of the electronic signature is that you can obtain your customer's approval without leaving your desk, in just a few seconds.
Improve the customer experience
By adopting electronic signatures, you improve the signing process, which becomes almost enjoyable for your customer. No more initialling every page or hunting for the ink stamp… just a few clicks, and the customer will remember that their supplier is a modern, high-performing business that moves with the times. Fast and effective!
Save on administrative tasks
When paper contracts arrive, all the documents have to be scanned, the files saved in the right folder on the company server, and then the official paper documents, the only ones with legal value, filed in a sacrosanct suspension file. Paperless signatures let us forget all that. Once your customer has approved them, the electronically signed documents are automatically archived in the location you have chosen, and all that is left to do is to deliver to your customer. Not to mention the savings on consumables, paper and printing costs…
The electronic signature therefore brings a real productivity gain.
Reduce costs and environmental impact
Chasing customers to collect a contract or a purchase order takes a lot of time and often means travelling dozens of kilometres, which is expensive, wastes a great deal of time and generates pollution.
The electronic signature simplifies and speeds up these processes, which in turn increases your profitability.
Increase legal value
A contract returned by a customer by email has only limited legal value. In the event of a dispute, it does not constitute proof at all.
The electronic signature complies with eIDAS Regulation No. 910/2014 of 23 July 2014, which aims to increase trust in electronic transactions. It establishes a common foundation for secure electronic interactions between citizens, businesses and public authorities.
The electronic signature gives legal value to signed documents, supported by the fact that a certified organisation attests to the signatory's identity, links the signature to its author and guarantees the integrity of the signed documents.
As well as giving legal value to your customers' orders, it should be borne in mind that the electronic signature also helps limit managerial risk.
Indeed, should an employee be tempted to imitate a customer's signature, the electronic signature makes this fraudulent practice impossible. The risk of imitation is now zero.
Two legal protections that matter.
Deploying an electronic signature solution at the heart of your sales workflow allows your teams to abandon paper processes and adopt more efficient sales habits. Curious to discover all of eKo's features? This way!