Customer story: IFFODE
Thanks to the eKo CRM, IFFODE optimises its relationship with learners to provide personalised, high-quality support.
IFFODE chooses eKo
Question 1. In which country is your company based?
France
Question 2. Could you introduce your company?
The Institut de Formation Funéraire (IFFODE), a Qualiopi-certified funeral training institute, is dedicated to training tomorrow's professionals in the funeral sector. Our programmes, open to all, prepare learners for careers in the funeral industry, combining technical know-how with human support.
Question 3. What were the main challenges you faced before adopting eKo?
The aim was to refresh the website and give it greater visibility, as well as to acquire a suitable accounting tool.
Question 4. Have you noticed any time or efficiency savings since implementing eKo?
eKo has enabled us to produce quotes and invoices quickly and efficiently at a modest cost.
Question 5. How has eKo influenced your customers' satisfaction and the quality of your services?
eKo has enabled us to track unpaid invoices and receipts efficiently.
Question 6. What advice would you give to other companies considering adopting a CRM/ERP solution like eKo?
If you are looking for fast, effective solutions, a competent and responsive team, and a very attractive price... I can only encourage you to contact the eKo team!
Question 7. BONUS: In your dreams, if eKo were to develop one great feature, what would it be?
Being able to combine everything in one!
To conclude…
What rating (from 1 to 5 ⭐) would you give eKo?
⭐⭐⭐⭐⭐
Convinced? Now it's your turn to try eKo.
IFFODE is a professional training institute for funeral careers leading to a recognised qualification: expertise, compassion and know-how in the service of families.
Customer story translated from French.
IFFODE
17 La Pommeraie
57420 Coin-lès-Cuvry
Tel.: 07 59 50 74 10
Website: www.iffode.fr
