Customer story: MONSIEUR PC

MONSIEUR PC turns to eKo

Question 1. In which country is your business located?

France

Question 2. Could you introduce your company?

Self-employed IT support and troubleshooting.

- Windows & Mac computers
- Slow PCs, viruses, breakdowns
- Installation of internet boxes, printers, software
- Internet & office software support
- Call-outs at private homes, remotely and at business premises

20 years' experience.
Reliable, a good teacher and responsive. Fast call-outs.

Question 3. What were the main challenges you faced before adopting eKo?

Invoicing.

Question 4. Have you noticed any time or efficiency gains since implementing eKo?

The flexibility of the software, the ability to use it from anywhere and on any device.
The ease of use, clear and simplified accounting at every level.
The competent and responsive support service.

Question 5. How has eKo influenced your customers' satisfaction and the quality of your services?

Responsiveness.

Question 6. What advice would you give to other businesses considering a CRM/ERP solution like eKo?

An essential solution for its flexibility of use, no heavy software, responsive support, clear and simplified accounting, and a perfect solution for keeping sensitive data off-site, which means you can find everything again in the event of a breakdown or a change of computer, without having to reinstall cumbersome software.

Question 7. BONUS: In your dreams, if eKo were to develop one super feature, what would it be?

A social network section, a bit like LinkedIn, but the EKO way.

To conclude…

What rating (from 1 to 5 ⭐) would you give eKo?

⭐⭐⭐⭐⭐
Convinced? Now it's your turn to try eKo.

Customer story translated from French.

MONSIEUR PC

Tel.: 06 18 60 07 81
Website: www.monsieur-pc.fr