Customer story: PRIVATE COPS

PRIVATE COPS chooses eKo

Question 1. In which country is your company based?

France and Luxembourg

Question 2. Could you introduce your company?

We are private detective agencies based in France and Luxembourg, specialising in all types of investigations, tailing and surveillance for companies and private individuals. We tackle fraudulent sick leave, theft and fraud, but also divorces, child custody cases, etc…

Question 3. What were the main challenges you faced before adopting eKo?

A lot of time wasted drawing up quotes, not to mention the mandatory legal notices.

Question 4. Have you noticed any time or efficiency savings since implementing eKo?

I have saved an enormous amount of time, because the software is very intuitive and my accountants have dedicated access that gives them complete autonomy. Invoices and amounts due are calculated in real time so that any reminders can be sent.

Question 5. How has eKo influenced your clients' satisfaction and the quality of your services?

I save time because eKo CRM can also be accessed from my smartphone. I can provide the quote at the first contact with the client, wherever I am.

Question 6. What advice would you give to other companies considering a CRM/ERP solution like eKo?

Go for it without a second thought!

Question 7. BONUS: In your dreams, if eKo were to develop one amazing feature, what would it be?

I can't think of one.

To conclude…

What rating (from 1 to 5 ⭐) would you give eKo?

⭐⭐⭐⭐⭐
Convinced? Now it's your turn to try eKo.

Private cops lux is a private detective agency specialising in uncovering the truth in all types of cases. More than twenty years' experience.

Customer story translated from French.

PRIVATE COPS
LUXEMBOURG
161 Route de Luxembourg, L-4973 Dippach
LUXEMBOURG
Tel.: +352 661 790 425

FRANCE
60 Rue François 1er
75008 Paris
Tel.: +33 6 86 91 11 70

Website: www.private-cops-lux.com