Customer story: AFCO SARL
Discover the success story of Lavage AFCO, a heavy goods vehicle cleaning company in France and Luxembourg.
Lavage AFCO: a success driven by the eKo CRM ERP!
Question 1. In which country is your business located?
France & 
Luxembourg
Question 2. Can you tell us about your company?
We are a company that cleans and disinfects lorries on hauliers' premises. Lavage AFCO is not limited to the technical side and rigorous procedures. We value human relationships, listening and proximity. We have also been CERTIPROPRE certified since 2021.
Question 3. What were the main challenges you faced before adopting eKo?
We wanted to develop a tool to manage the cleaning carried out by our teams, enabling us to give our customers quick, clear information with real traceability of the cleaning and disinfection of their vehicles.
Question 4. Have you noticed any time or efficiency savings since implementing eKo?
Yes, because we no longer need to re-enter our teams' cleaning jobs when they return from the road.
Question 5. How has eKo influenced your customers' satisfaction and the quality of your services?
For the moment the project is only 90% complete, so the benefit is solely internal for us, but as soon as development is finished, or at least the corrective actions based on field feedback, we will be able to share the information with our customers.
Question 6. What advice would you give to other businesses considering a CRM/ERP solution like eKo?
Don't hesitate: it saves time and lets you respond quickly to your customers and suppliers. An organisation that people often envy us for!
Question 7. BONUS: In your dreams, if eKo were to develop one amazing feature, what would it be?
A customer portal to make information available, and a more complete employee file so we can view technicians' performance.
To conclude…
What rating (from 1 to 5 ⭐) would you give eKo?
⭐⭐⭐⭐⭐
Convinced? Now it's your turn to try eKo.
A company with more than 30 years of expertise in washing heavy goods vehicles and providing other cleaning services for professionals. LAVAGE AFCO, CERTIPROPRE certified, offers its services in Moselle and in Luxembourg.
Customer story translated from French.
Contact France
LAVAGE AFCO S.A.
Address: 5 route de Vaudreching
57320 Remelfang
Tel.: 03 87 78 20 52
Contact Luxembourg
CHARBO LUX
Address: 12 rue de chateaux d’eau
L3364 Leudelange
Tel.: 661 825 685
www.lavageafco.com
