Customer story: AMBITIONS BUSINESS
Discover the success story of Ambitions Business, a company specialising in office solutions and sales support.
Ambitions Business reveals why eKo is a must-have!
Question 1. In which country is your business located?
France and 
Luxembourg
Question 2. Can you tell us about your company?
Ambitions Business provides professionals in the Grand Est region of France with dedicated office solutions and offers sales support services. We have the right solution whatever your trade. Our turnkey services include complete management of your IT equipment, high-performance internet solutions, telephony tailored to your needs, and high-quality scanning and printing services.
Question 3. What were the main challenges you faced before adopting eKo?
My company's performance is closely tied to the pursuit of productivity. So administrative management could not be handled with several tools. The mobile nature of my work requires permanent access to information.
Question 4. Have you noticed any time or efficiency savings since implementing eKo?
Indeed, from creating a quote to invoicing the customer, the process is simple and quick. The traceability and storage of e-mails, documents and other messages are very effective. Smartphone access to the customer database is much appreciated.
Question 5. How has eKo influenced your customers' satisfaction and the quality of your services?
Customers want responsiveness. With eKo, I can work from anywhere and send quotes quickly. They also appreciate the tracking of their contract due dates offered in the CRM.
Question 6. What advice would you give to other businesses considering a CRM/ERP solution like eKo?
I advise anyone who wants to optimise their administrative time to get a simple tool like eKo.
It is quick to get to grips with, so day-to-day management is made easier.
Question 7. BONUS: In your dreams, if eKo were to develop one amazing feature, what would it be?
Perhaps an interesting feature would be the ability to send a customer record (like sharing a contact by phone) to another eKo customer to avoid re-entering it.
To conclude…
What rating (from 1 to 5 ⭐) would you give eKo?
⭐⭐⭐⭐⭐
Convinced? Now it's your turn to try eKo.
Since 2018, Ambitions Business has been providing professionals in Luxembourg and in the Grand Est region of France with dedicated office solutions and offering sales support services.
Customer story translated from French.
Ambitions Business
Luxembourg
3-5 Boulevard de la Recherche
4369 Esch-sur-Alzette
1st floor, Manhattan building
France
ZAC AUGNY 2000
Rue du Prayon
57685 AUGNY
