Customer story: PRIVATE LIMOUSINE
Discover the success story of PRIVATE LIMOUSINE, a private chauffeur service in the Grand Duchy of Luxembourg and throughout Europe.
PRIVATE LIMOUSINE strengthens its outstanding customer service with eKo
Question 1. In which country is your company based?
Luxembourg
Question 2. Could you introduce your company?
With more than 25 years' experience in passenger transport, the quality of our services and our professionalism have made our company a nationally recognised name.
PRIVATE LIMOUSINE VIP has a telephone switchboard operating 7 days a week, 24 hours a day, run by a team speaking Luxembourgish, French, English and German. The service is provided by a fleet of high-end cars such as Mercedes, BMW and AUDI, and by chauffeurs who deliver a quality, professional service.
In addition to luxury cars, we also offer a minibus/van service with various capacities, such as the Mercedes V-Class.
For our clientele who appreciate comfort and refinement, we offer services combining elegance, discretion and expertise:
- Limousine transport, discreet and prestigious journeys
- Fleet of luxury vehicles
- Transfers to stations and airports
- Private and business travel
- Valet service for events
- Qualified private chauffeurs
- Chauffeur without vehicle
- Diplomatic transport
- Business vehicles for group travel.
Question 3. What were the main challenges you faced before adopting eKo?
We wanted to manage our invoicing efficiently.
Question 4. Have you noticed any time or efficiency savings since implementing eKo?
Since implementing eKo, we have seen real time savings: invoicing is easier and we have better tracking of payments.
Question 5. How has eKo influenced your clients' satisfaction and the quality of your services?
eKo has allowed us to offer a simpler, more rigorous service.
Question 6. What advice would you give to other companies considering a CRM/ERP solution like eKo?
Don't hesitate: I recommend it myself every time.
Question 7. BONUS: In your dreams, if eKo were to develop one amazing feature, what would it be?
I am satisfied with eKo, but if I could choose one amazing feature, it would be good to be able to pay an invoice online when it is due.
To conclude…
What rating (from 1 to 5 ⭐) would you give eKo?
⭐⭐⭐⭐⭐
Convinced? Now it's your turn to try eKo.
PRIVATE LIMOUSINE offers a high-end transport service combining responsiveness, reliability and discretion.
Customer story translated from French.
PRIVATE LIMOUSINE
5 Rue de la Résistance, 8262 Mamer, Luxembourg
Tel.: +352 26 48 39 99.
Website:
www.private-driver-vip.lu
