All the benefits of the SMS module

Are you looking for a quick and easy way to communicate with your customers? The eKo SMS module is the ideal solution! Sending text messages is direct and highly effective. With a much higher open rate than emails, it lets you reach your customers quickly and effortlessly. In this article, discover all the benefits of the SMS module and how it can help you save time while improving your customer relationships.

All the benefits of the SMS module

Fast, direct communication

98% of text messages are read within minutes of being received (unlike emails, which often go unnoticed or end up in spam).

Time savings

Thanks to automation, you can schedule your messages in advance to save time. Customer reminders, appointment reminders, promotions, order confirmations… everything happens automatically, with no effort on your part.

Better customer relationships

A simple message can make all the difference: an appointment reminder prevents no-shows, a well-timed reminder encourages a purchase, and a personal touch builds loyalty. With SMS, you keep in regular, effective contact with your customers.

A versatile tool

The SMS module adapts to your needs: order confirmation, payment reminder, sales follow-up, flash promotion… You can use it for a range of actions, depending on your business and your objectives.

Simple to set up

No complex installation is needed. Simply contact us or book a demo to activate the option and choose the SMS pack that matches your sending volume (packs of 200, 1,000, 5,000 or 10,000 SMS).

Controlled costs

Text messages are available in packs tailored to your needs, so you can manage your budget with no nasty surprises. You only pay for what you use, with no unnecessary commitment.

Easy tracking

Through the interface, you can track your messages in real time, analyse the results of your campaigns and adjust your strategy based on the feedback. A simple, effective way to optimise your communication.

How does it work?

Already an eKo customer? Contact the sales representative in charge of your account, or our switchboard, to activate the option on your eKo account (FR phone: +33 9 72 11 76 05, LU phone: +352 26 551 109).
Not a customer yet? Book a demo! to discover eKo and let us show you how to simplify your communication with the SMS module.