Customer story: TRANSPORT MARCHAL SAS

TRANSPORT MARCHAL SAS boosts its performance and optimises its processes with eKo

Question 1. In which country is your company based?

France

Question 2. Can you tell us about your company?

Tipper haulier for public works.
Our company has a fleet of 9 vehicles:

• 5 tractor units:
  • 3 with tippers for public works
  • 2 in traction for 2 different other hauliers



• 4 rigid trucks with auxiliary crane:
  • 2 in 8x4, GVW 32T
  • 2 in 6x4, GVW 26T

Question 3. What were the main challenges you faced before adopting eKo?

Before adopting eKo, I managed my invoices manually in Excel, which made the process longer and more tedious.

Question 4. Have you noticed any time or efficiency savings since implementing eKo?

Yes, implementing eKo has saved us valuable time, particularly thanks to the speed and smoothness of the invoicing process.

Question 5. How has eKo influenced your customers' satisfaction and the quality of your services?

Thanks to eKo, our invoices are now clearer and more consistent, which strengthens our brand image and improves the customer experience.

Question 6. What advice would you give to other businesses considering adopting a CRM/ERP solution like eKo?

It's the perfect tool and the team behind it is very capable.

Question 7. BONUS: In your dreams, if eKo were to develop one amazing feature, what would it be?

Serve unlimited picons (a local aperitif) ;)

To conclude…

What rating (from 1 to 5 ⭐) would you give eKo?

⭐⭐⭐⭐⭐
Convinced? Now it's your turn to try eKo.

TRANSPORTS MARCHAL SAS is a haulage company based in Lorraine, near Nancy (54 - Meurthe-et-Moselle), ideally located at the crossroads of France, Germany, Belgium and Luxembourg.

Customer story translated from French.

TRANSPORT MARCHAL SAS
18 RUE DE NANCY - CS 40126 HOUDEMONT
54184 HEILLECOURT CEDEX
Tel: + 33 (0)3 83 55 34 17
Email: contact@marchal-transports.fr
Website: https://marchal-transports.fr