Customer story: SONELEC
Discover the success story of Sonelec, an electrical wholesale specialist in Luxembourg, with eKo.
Sonelec boosts its performance with the eko CRM/ERP!
Question 1. In which country is your company based?
Luxembourg
Question 2. Can you tell us about your company?
Sonelec is a wholesaler of electrical equipment. We distribute all electrical products in Luxembourg, Belgium, France and Germany.
Question 3. What were the main challenges you faced before adopting eKo?
Before eKo, we worked with Excel. So we needed to find a system that was fast, inexpensive, without constantly buying extra modules (stock, accounting) and adaptable as we grew.
Question 4. Have you noticed any time or efficiency savings since implementing eKo?
Yes, clearly! Just for producing a delivery note or an invoice, the time saved is huge compared with an Excel file that becomes very heavy over time.
Question 5. How has eKo influenced your customers' satisfaction and the quality of your services?
I think eKo has enabled us to be faster in delivering our service, and it is a factor in our customers' satisfaction.
Question 6. What advice would you give to other businesses considering adopting a CRM/ERP solution like eKo?
Quite simply, do it.
Avoid Excel: it's fine at the beginning, but it doesn't help you grow.
Look at the costs. With eKo, there are no nasty surprises.
Finally, have a point of contact who is there to support you.
At Conselio, the people you deal with are always attentive and know how to put themselves in your shoes.
Question 7. BONUS: In your dreams, if eKo were to develop one amazing feature, what would it be?
In my dream, I can do everything with eKo. They already know my wishes and are working on them.
To conclude…
What rating (from 1 to 5 ⭐) would you give eKo?
⭐⭐⭐⭐⭐
Convinced? Now it's your turn to try eKo.
Founded in 2015, Sonelec is an electrical trading company specialising in the purchase and sale of electrical equipment for the residential, commercial and industrial sectors.
Customer story translated from French.
Sonelec
27 op de Geieren
L-4970 Sprinkange
Tel.: (+352) 691 332 513
www.sonelec.lu
Online shop
