Cleaning company
The management software for cleaning companies.
Recurring service contracts, team schedules, visits to customers and monthly invoicing: eKo automates the day-to-day running of a cleaning business.
Day to day
Your day, with eKo.
Who is it for?
Cleaning company: offices, residential blocks, shops, post-construction cleaning.
Before eKo
- Dozens of monthly invoices to prepare
- Customer requests scattered between phone and email
- Team hours hard to match against contracts
What changes
- Monthly invoicing in a few clicks
- Customer requests tracked and handled
- Time spent matched against each contract
The workflow in eKo
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1
The service contract is recorded with its frequency and amount, from a quote signed online.
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2
Visits are scheduled in the teams' shared calendar.
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3
Time is tracked per customer and per team member with the TimeSheet.
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4
Customer requests become tickets: categorised, assigned and followed up until resolved.
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5
All the month's invoices go out in one batch with the invoiced period, and the SEPA direct debit file is ready.
Frequently asked questions
Your questions, our answers.
Can I invoice all the month's customers at once?
Yes, eKo generates in bulk the subscription invoices that have fallen due, with the invoiced period shown automatically.
How do I track customer complaints?
The ticketing module categorises each request, assigns it to the right person and keeps its history on the customer's record.
Does eKo handle direct debit?
eKo generates the direct debit file in SEPA format, ready to send to your bank.
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